To reset your password, click here.If you still have trouble, please contact us at caresupport@wellsync.com.

Payment information is updated each time you submit an assessment questionnaire during checkout.

You will be charged for the assessment when you submit your questionnaire. Payment for prescriptions (if necessary) will be processed at your selected pharmacy.

While we do not accept insurance for assessments, we pride ourselves on keeping the price less than the cost of most insurance co-pays. You can, however, use your insurance as you normally would to fill any necessary prescriptions.

Previous visits, profile information, and billing information can be found by logging in to your WellSync Patient Portal.

You will be charged for the assessment when you submit your questionnaire. The pricing does not include the cost of your medications, and the prescribing of medication is at the sole discretion of the provider. You are responsible for the payment of any medications at your selected dispensing pharmacy.

At this time, the assessment questionnaire can only be completed by the person seeking care

After reviewing your assessment questionnaire, your medical provider may reach out for additional information using the phone number you provided. This may be in the form of a phone call or a text message if you opted to receive texts.

WellSync’s prescriptions are written by licensed and experienced healthcare providers, including physicians, nurse practitioners, and specialists, ensuring safe and personalized medication management for each patient.

To change your pharmacy after you submit your assessment questionnaire, please contact the pharmacy the prescription was originally sent to and request that they transfer the prescription to your preferred pharmacy.

For urgent or emergent issues, patients should call 911 or go to the nearest emergency room or urgent care facility. The platform is not monitored immediately for urgent health submissions.

If the medical provider prescribes a medication for your condition, they will then submit the prescription to your dispensing pharmacy of choice. Any future communication will be between you and the dispensing pharmacy. When your medications will be ready is dependent on the dispensing pharmacy’s operating hours and processing times.