The eligibility protocols and questionnaire forms you encounter on our platform are crafted by experienced clinicians. These documents are designed with your safety and health in mind, ensuring that the care you receive through WellSync is both appropriate and effective for your specific condition.

In some instances, your responses to these forms might indicate that our platform isn't the best avenue for your treatment needs. This doesn't reflect a shortcoming in your health status but rather a careful consideration of what is best for your well-being according to the professional guidelines our clinicians follow. We strive to direct you to the most suitable care pathway, even if that means recommending services outside of WellSync.

We offer treatments and prescriptions for many conditions, including but not limited to Acid Reflux, Allergies, UTIs and Skin Conditions. We cannot prescribe controlled substances due to regulatory guidelines.

Your privacy is paramount. We comply with HIPAA regulations and employ robust security measures, including TLS 1.2 encryption, two-factor authentication, and end-to-end encryption of PHI in transit.

If you require assistance or have further questions, our customer support is available via email at support@wellsync.com or by calling +1 (201) 508-9558.